WORK WHERE YOU LOVE TO SKI
JOIN THE MOHAWK MOUNTAIN TEAM THIS WINTER
OUR SEASONAL POSITIONS OFFER A FUN, FAST-PACED WORK ENVIORNMENT, ALONG WITH PLENTY OF GREAT EMPLOYEE BENEFITS. TO APPLY, CLICK THE LINK IN EACH JOB DESCRIPTION TO BE REDIRECTED TO OUR JOB PORTAL.
Snowsports
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JOB SUMMARY:
The Snowsports Pro provides a positive, fun, and safe environment for skiers/snowboarders to build skills. Snowsports pros are responsible for the customer experience during lessons and being ambassadors for Mohawk Mountain whenever they are in uniform. Reports to Snowsports Supervisor, Snowsports Manager.
ESSENTIAL DUTIES:
- Instructs customers on the skills of skiing/snowboarding
- Teaches skier etiquette and safe on-hill behavior
- Friendly and helpful host to mountain guests
- Assists with the set-up and take-down of learning center zones
- Other duties as assigned by the Manager of Snowsports
QUALIFICATIONS:
- Is able to effectively communicate with customers
- Is able to ski and/or snowboard at an intermediate level or above
SPECIAL CONSIDERATIONS:
- Must be able to work for extended periods outside in all weather conditions
- Must be able to stand and work for extended periods
- Must work weekends and holidays
- Must be able to bend and lift up to 50lbs
- Must own or rent appropriate ski/snowboard gear
- Must have reliable transportation for circumstances of inclement weather
TRAINING:
- Pre-season online or in-person meeting for mountain policies and procedures
- Pre-season training on & off snow
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JOB SUMMARY:
The Snowsports Pro provides a positive, fun, and safe environment for skiers/snowboarders to build skills. Snowsports pros are responsible for the customer experience during lessons and being ambassadors for Mohawk Mountain whenever they are in uniform. Reports to Snowsports Supervisor, Snowsports Manager.
ESSENTIAL DUTIES:
- Instructs customers on the skills of skiing/snowboarding
- Teaches skier etiquette and safe on-hill behavior
- Friendly and helpful host to mountain guests
- Assists with the set-up and take-down of learning center zones
- Other duties as assigned by the Manager of Snowsports
QUALIFICATIONS:
- Is able to effectively communicate with customers
- Is able to ski and/or snowboard at an intermediate level or above
SPECIAL CONSIDERATIONS:
- Must be able to work for extended periods outside in all weather conditions
- Must be able to stand and work for extended periods
- Must work weekends and holidays
- Must be able to bend and lift up to 50lbs
- Must own or rent appropriate ski/snowboard gear
- Must have reliable transportation for circumstances of inclement weather
TRAINING:
- Pre-season online or in-person meeting for mountain policies and procedures
- Pre-season training on & off snow
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JOB SUMMARY:
The Snowsports Pro provides a positive, fun, and safe environment for skiers/snowboarders to build skills. Snowsports pros are responsible for the customer experience during lessons and being ambassadors for Mohawk Mountain whenever they are in uniform. Reports to Snowsports Supervisor, Snowsports Manager.
ESSENTIAL DUTIES:
- Instructs customers on the skills of skiing/snowboarding
- Teaches skier etiquette and safe on-hill behavior
- Friendly and helpful host to mountain guests
- Assists with the set-up and take-down of learning center zones
- Other duties as assigned by the Manager of Snowsports
QUALIFICATIONS:
- Is able to effectively communicate with customers
- Is able to ski and/or snowboard at an intermediate level or above
SPECIAL CONSIDERATIONS:
- Must be able to work for extended periods outside in all weather conditions
- Must be able to stand and work for extended periods
- Must work weekends and holidays
- Must be able to bend and lift up to 50lbs
- Must own or rent appropriate ski/snowboard gear
- Must have reliable transportation for circumstances of inclement weather
TRAINING:
- Pre-season online or in-person meeting for mountain policies and procedures
- Pre-season training on & off snow
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JOB SUMMARY:
The Snowsports Supervisor is responsible for training and mentoring instructors by setting an example following all policies and procedures, being approachable, and sharing knowledge with coworkers. This individual is responsible for overseeing the on hill operations of all daily and school group lessons under the direction of the Snowsports Manager. She/he will assist with the organization of group lessons, including the checking in and out of participants, communication with instructors and parents, and ensuring the safety of all parties involved. Supervisors may occasionally teach lessons based on the needs of the Snowsports Department. Reports to the Snowsports Manager.
QUALIFICATIONS:
- 2 years experience supervising/managing programs
- Is able to effectively communicate with customers
- Is able to ski and/or snowboard at an advanced level
- Able to bend and ski with up to 50lbs of various equipment
- Must be able to work for extended periods outside in all weather conditions
- Must work weekends and holidays
- Must own appropriate ski/snowboard gear
- Must have reliable transportation for circumstances of inclement weather
- PSIA/USSS credentials preferred
TRAINING:
- Pre-season online meeting for mountain policies and procedures
- Pre-season supervisor training
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JOB SUMMARY:
A Race Coach provides a positive, fun, and safe environment for our athletes to build skills and confidence. Race Coaches are responsible for the on hill coaching experience of athletes and are ambassadors for Mohawk Mountain whenever they are in uniform. Reports to Manager of Snoesports.
ESSENTIAL DUTIES:
- Coaches athletes on the skills and tactics needed for ski racing
- Teaches skier etiquette and safe on-hill behavior
- Friendly and helpful host to mountain guests
- Assists with the set-up and take-down of race and practice equipment
- Other duties as assigned by the Snowsports Manager or Head Coaches
QUALIFICATIONS:
- Is able to effectively communicate with customers
- Is able to ski at an advanced level
- USSS credentials required
- Racing experience preferred
SPECIAL CONSIDERATIONS:
- Must be able to work for extended periods outside in all weather conditions
- Must be able to travel to away races
- Must be able to stand and work for extended periods
- Must work weekends and holidays
- Must be able to bend, lift and ski with up to 50lbs of gear
- Must own appropriate ski gear
- Must have reliable transportation for circumstances of inclement weather
TRAINING:
- Safesport online modules
- Coaching fundamentals online modules
- Pre-season online meeting for mountain policies and procedures
- In person fall meeting to go over season plans and introductions
- 8 hour on-snow training – mountain safety & race skills/fundamentals
- New hires shadow experienced coaches for first 2 weekends
- Optional course setting training
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JOB SUMMARY:
The Race Crew member is responsible for race equipment and race building organization as directed by the Race Manager or Snowsports Manager. She/he will set courses as needed for outside race practices as well as assisting with race day needs. She/he will set up and run timing equipment when necessary. Reports to the Race Manager and the Manager of Snowsports.
QUALIFICATIONS:
- Understands how to properly use race timing equipment or willing to learn
- Has strong course setting skills or willing to learn
SPECIAL QUALIFICATIONS:
- Able to bend and ski with up to 50lbs of gates and other race related equipment
- Must be able to work for extended periods outside in all weather conditions
- Must work weekends and holidays
- Must own appropriate ski/snowboard gear
- Must have reliable transportation for circumstances of inclement weather
- USSSA Alpine Official credentials
TRAINING:
- Safesport online modules
- Coaching fundamentals online modules
- Pre-season online modules for mountain policies and procedures
- Training on how to use Mohawk race equipment, hill space, course setting
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JOB SUMMARY:
Mohawk Mountain is currently recruiting an Assistant Snowsports Manager. The Mohawk Mountain Assistant Snowsports Manager will represent the Snowsports Discovery Center (SDC) to customers and employees and will provide the highest possible customer service. They will be responsible for day to day supervising of the Snowsports Discovery Center and will provide support for SDC staff. The Assistant Snowsports Manager will help to ensure the training of SDC staff. They will work Manager of Snowsports to provide leadership and direction for the SDC, with the goal of providing the best possible learning environment for clients and their families.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Assists with staff scheduling
- Responsible for assigning lessons and non teaching tasks to all SDC staff
- Provides communications with staff and customers as necessary
- Assists with recruiting and training of snowsports professionals to fully staff the SDC
- Provides supervisory roles for children’s programs, daily lessons and school groups and other areas as needed
- Works with the Manager of Snowsports to develop program goals
- Assists in the development of training goals and strategies to help develop instructing staff
- Helps to ensure the quality of instruction and uses all available resources to promote the continued education of the reaching staff
- Other duties as required
REQUIREMENTS:
- Superior organizational and communication skills
- Leadership and supervisory skills
- Minimum PSIA/AASI L1 or equivalent preferred
- Experience working with and training staff preferred
- Racing and or USSS experience a plus
- Able to quickly learn and become proficient in using multiple computer softwares
SPECIAL CONSIDERATIONS:
- Must be available from approximately October-March
- Must be available weekends and holidays throughout the season
- Must be able to lift and ski or snowboard with 50lbs of equipment
- Must be able to work outside in all conditions for long periods of time
- Any other responsibilities deemed necessary by Snowsports Manager or Senior Management
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JOB SUMMARY:
The Snowsports Customer Service Specialist focuses on the sales side of delivery of Snowsports lessons. The SDC Customer Service Specialist (CSS) is responsible for answering phone calls, emails, and various other forms of communications to ensure the customer is receiving the highest quality of service and the appropriate product. The SDC CSS will be responsible for operating a point of sale (POS) in the lodge to assist customers as needed. The SDC CSS will work closely with other department desks including Rentals, Reservations, and Customer Services.
ESSENTIAL DUTIES:
- Must be able to maintain a friendly and cheerful disposition in high-stress situations
- Be able to multi-task and decisively solve problems under pressure
- Greet customers in a pleasant manner
- Be knowledgeable of all Mohawk practices and explain them to novice customers
- Cashiering duties, responsible for balancing drawer
- Utilize computerized systems to deliver fast and efficient service to customers
- Provide customers with quality customer service experience
- Be able to handle multiple phone lines
QUALIFICATIONS:
- Must be 18 years of age
- Outgoing, pleasant, genial personality
- Friendly and enthusiastic
- Problem solving skills and critical thinking skills
- Calm demeanor
- Multi-tasking
- Computer literate
- Must be able to count money
SPECIAL CONSIDERATIONS:
- Must be available from approximately November-March
- Must be available weekends and holidays
- Must be able to work longer than specified shift when needed
- Must be willing to accept various weekly work hours depending on weather, holidays, etc.
- Must be able to communicate effectively with customers and colleagues
- Must be a respectful, safe, team player
- Must have some knowledge of skiing and snowboarding
- Must have knowledge of Microsoft Excel and Word or Google equivilent
TRAINING:
- Full day to go over policies and procedures
- POS training as needed
Customer Service
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JOB SUMMARY:
Mohawk is a family mountain committed to high quality customer service. As a customer service specialist, you are the face of the Mohawk staff, the first person a new customer will be interacting with. Customer service specialists take pride in being fully knowledgeable of all services Mohawk provides and being able to synthesize this information to help customers make the best purchasing decisions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Must be able to maintain a friendly and cheerful disposition in high-stress situations.
- Be able to multi-task and decisively solve problems under pressure.
- Greet customer in pleasant manner.
- Be knowledgeable of all Mohawk practices to explain them to novice customers.
- Cashiering duties, responsible for balancing drawer.
- Utilize computerized systems to deliver fast and efficient service to customers.
- Provide customers with information to make the best purchasing decision.
- Provide customers with quality customer service experience.
POSITION REQUIREMENTS:
- Must be 18 years of age
- Outgoing, pleasant, genial personality
- Friendly and enthusiastic
- Problem solving skills & critical thinking skills
- Calm demeanor
- Multi-tasking
- Computer literate
- Cashiering experience a plus
SPECIAL CONSIDERATIONS:
- Must be available from approximately November-March
- Must be available weekends and holidays throughout the season
- Must be willing to sometimes work longer than specified shift
- Must be willing to accept varied weekly work hours depending on weather, holidays, etc.
- Must be able to communicate effectively with customers
- Must be a respectful, safe, team player
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JOB SUMMARY:
The main goal of the parking lot attendant is to safely park customers vehicles evenly in rows to maximize the usable space in the parking lot and maintain roadways and fire lanes to structures. They are the first line of staff that the customer encounters and are responsible for setting the tone of the day with positivity and a willingness to help direct customers to the appropriate location (rentals, ticketing, retail shop, cafeteria, snowsports, etc.)
This is a great opportunity to pick up a second job and ski for free!
The shifts are primarily weekends and holidays, from approximately 7:45a to 2p-4p beginning in Late November.
The majority of the shift is spent outdoors and on your feet, adequate footwear and warm clothing are a must for this position.
Parking staff is also responsible for assisting with mountain opening, including shoveling walkways, salting, and placing directional markers in the lot as well as any other task as directed by the Mountain Operations Manager.
Parking staff is eligible for great mountain benefits! These include: free skiing, discounted rentals & retail, discounted food while on shift, discounted day passes for friends and family, and MORE!
POSITION REQUIREMENTS:
- Must be capable of standing for extended periods of time.
- Must be able to work weekends & holidays.
- Must be able to direct traffic flow as well as foot traffic in the parking lot.
- Must be able to lift up to 45 pounds.
- Must possess great customer service skills.
- Must be able to follow directions and remember layouts for parking configurations.
- Must enforce all parking rules and maintain communication with Mountain Operations Management.
- Perform all duties as directed by Mountain Operations Manager.
Mountain Operations
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JOB SUMMARY:
To cover mountain ski trails with snow using various methods of snowmaking and equipment.
Mohawk’s Snowmakers work as a part of a team, to provide the highest quality and most consistent man-made snow in the East. It ia a physically demanding position that requires being in extreme weather conditions for extended periods of time. This position requires timely and reliable attendance. This is a physically demanding job. Overtime hours are readily available.
Two Shifts:
Day (7:00 AM – 7:00 PM)
Night (7:00 PM – 7:00 AM)
ESSENTIAL DUTIES AND RESPONSIBILITIES:
A snowmaker’s duties include, but are limited to
- Setting up, maintaining, and breaking down snow making equipment as directed by the Manager
- Routing and retrieving hoses and power cords
- Monitoring pressures throughout the snowmaking system
- Any other duties as assigned
QUALIFICATIONS:
- Be able to work well with a crew and be self motivated enough to work alone for extended periods of time
- Be able to follow verbal directions accurately
- Be able to negotiate through rough and slippery terrain at a substantial grade
- Be able to work long hours (12 hour shifts) in extreme weather conditions
- Regularly lift, pull, and carry up to 50 lbs
- Occasionally (with assistance if requested) lift, pull, and carry over 50 lbs
- Must be able to be on their feet for extended periods of time
DUTIES PREFORMED (not limited to):
- Operation and maintenance of snowmaking equipment
- Move, start, stop snow guns as needed
- Operate lifts as necessary
- Dispense gasoline, diesel, and propane as necessary
- Safely operate ATV
- Any and all work directed by Mountain Operations Manager
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JOB SUMMARY:
Mohawk Mountain is seeking a full-time heavy equipment mechanic to help oversee and maintain a diverse range of machinery. Equipment includes but is not limited to, small to medium excavators, bulldozers, tractors, snow grooming equipment, snow making equipment and wheel loaders. Experience with hydraulics and electrical systems is required. Experience with welding is helpful, but not required. The applicant must be able to work alone and in a team setting. This job is not an exclusively indoor job, as it requires work to be done on the mountain. Hours can be weather dependent, and work in cold/wet conditions will occur. The heavy equipment mechanic will be a part of the mountain operations department, and report directly to the mountain operations manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Preform preventative maintenance on a wide array of vehicles and equipment
- Troubleshoot and repair vehicles and equipment in a timely manner
- Keep detailed records of service work done
- Be able to work with different departments within the mountain
- Must be able to lift over 50 pounds regularly
QUALIFICATIONS:
Must have job related experience and:
- Hydraulic and electrical system knowledge
- Valid driver’s license
- Work well in a fast-paced setting
- Work outside in all conditions for extended periods of time
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JOB SUMMARY:
Mohawk Mountain is seeking a full-time Ski Lift Mechanic to join our mountain operations team. This
position requires the applicant to troubleshoot, repair, maintain, and safely operate all aspects of fixed
grip chairlifts. This job requires a strong work ethic, and the ability to work safely around heavy
equipment and at height. Experience with DC safety circuits is required, and knowledge of VFDs is
preferred. Hours are based heavily on seasons and weather conditions. This position is part of the
mountain operations team and will report directly to the mountain operations manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Must be able to troubleshoot and repair a variety of fixed grip chairlifts
- Detailed record keeping
- Troubleshoot basic auxiliary power units
QUALIFICATIONS:
- Ability to keep detailed records
- Must be comfortable working at heights, and in inclement weather
- A valid drivers license and reliable transportation
SPECIAL CONSIDERATIONS:
- The applicant has the ability and willingness to learn at an accelerated rate to meet expectations of mountain operations manager during a probationary period
- In person interviews are required
Lift Operations
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JOB SUMMARY:
To oversee and assist in the on/off loading of passengers of all tramways, lifts or tows.
DUTIES PREFORMED:
- Assume responsible charge of the tramway, lift or tow
- Assign and supervise all attendants on your tramway, lift or tow
- Maintain an operational log book
- Maintain orderly passengers as required
- Advise Shift Supervisor of any condition or occurrence which adversely affects safety and operation
- Any and all work directed by the Lift Manager/Shift Supervisor
- Greet guest in a friendly manner
- Provide excellent customer service and share general knowledge of ski area
REQUIREMNTS:
- Must be at least eighteen years of age
- Be able to read, write and understand English language
- Have neat and legible handwriting
- Be able to work outside for extended periods of time in potentially sub-zero temperatures and high winds
SAFETY EQUIPMENT REQUIRED:
- Boots
- Gloves
- Jacket
- Other equipment as required
Snow Tubing
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JOB SUMMARY:
The Snow Tubing Operations Supervisor will be responsible for running the day to day operations of the Snow Tubing department at Mohawk Mountain. The Snow Tubing Operations Supervisor will be present during all operational hours of the Snow Tubing area and until all guests have left the area. Snow Tubing Operations Supervisor will lead by example, setting the standard for providing an outstanding customer experience through professionalism, extensive training and a friendly, welcoming demeanor.
ESSENTIAL DUTIES OF SNOW TUBING OPERATIONS SUPERVISOR:
- Provide a consistent and pleasant customer experience.
- Provide a consistent and pleasant customer experience.
- Have regular contact with customers, including instruction, problem resolution and addressing concerns.
- Help hire, train and develop Snow Tubing staff, in a secure, civil and energized work environment.
- Schedule and manage employees for work sessions as conditions and guest visits dictate.
- Oversee the appropriate set-up of the Tubing site, its boundaries, markings, signage, access points, customer service infrastructure or amenities and any other routines on a daily basis, or as needed. Oversee the appropriate shutdown protocols at the end of each tubing day, ensuring that all departmental equipment and supplies are secured and removed from public use
- Maintain orderly traffic within the tubing area. Keep to schedules and session timings
- Meet or exceed customer expectations and company standards for cleanliness
- Educate, advise and assist tubing customers as needed and required, including best practices for their warmth, well-being and an enjoyable experience
- Understand Mohawk Mountain standards, policies and practices. Communicate them to customers and/or employees effectively when needed. Take corrective measures as appropriate
- Communicate daily (or more frequently, as needed) with Mountain Operations regarding any conditions or occurrence which could affect the best possible operation of the Tubing department
- Understand and use proper radio and communications protocols
- Establish and maintain good, routine communication with the Mountain Operations Manager and ensure that information is passed along efficiently and accurately
- Maintain any logbooks, reports, protocols associated with this department
QUALIFICATIONS:
- At least 18 years of age
- Management and customer service experience
- Able to stand/walk/work outside on snow, in winter conditions, for extended periods of time
- Possess requisite clothing, boots and gear for a winter environment and for adverse and variable weather
- Able to shovel or move snow, carry tubes, move mats and assist customers when necessary
- Available to work Thursdays thru Sundays, including Friday and Saturday evenings, plus additional holiday periods, from November-late March. Adaptable to flexible schedules
- Reliable transportation in all weather conditions
- Enthusiastic, friendly and able to interact with both staff and resort guests of all ages
- English language competency; reading, writing and speaking. Other language skills are useful
- Computer skills. Able to learn and use proprietary software and systems
- Prior involvement with winter recreation useful, but not required
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JOB SUMMARY:
The Snow Tubing Attendant is responsible for assisting in all operations of the Mohawk Mountain Snow Tubing department. The Snow Tubing Attendant will help set-up, operate and close the Snow Tubing area. The Snow Tubing Attendant will lead by example and with professionalism, to set standards for outstanding customer experiences and a productive and stable work environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provide a consistent and pleasant customer experience and have a positive attitude
- Be punctual and reliable and follow instructions
- Able to focus on duties without use of personal phone for extended periods throughout the workday
- Advise Shift Supervisor of any condition or occurrence which adversely affects safety and operation
- Greet, direct, assist snow tubing customers and verify validity of guest pass or lift ticket
- Greet guest in a friendly manner, provide excellent customer service and share general knowledge of the tubing area. Be comfortable providing clear instructions and direction to adults & children
- Ability to perform repetitive tasks for duration of shift in potentially changing weather conditions
- Keep areas clear of litter, clothing articles, anything that presents a hazard or affects the tubing area appearance negatively
- Meet or exceed customer expectations and company standards for cleanliness
- Educate, advise and assist tubing customers as needed and required, including best practices for their warmth, well-being and an enjoyable experience
- Understand Mohawk Mountain standards, policies and practices. Communicate them to customers and/or employees effectively when needed. Take corrective measures as appropriate
In addition, the Snow Tubing Attendant may assist with:
- General customer service for questions, offering information, assistance and problem solving
- Promoting, scheduling and facilitating Snow Tubing Groups
- Any other responsibilities or tasks deemed necessary
QUALIFICATIONS:
- At least 16 years of age and able to work as a team member
- Able to stand/walk/work outside, on snow, in winter conditions, for extended periods of time
- Possess requisite clothing, boots and gear for a winter environment and for adverse and variable weather
- Able to shovel or move snow, carry tubes, move mats and assist customers when necessary
- Available to work Thursdays thru Sundays, including Friday and Saturday evenings, plus additional holiday periods, from November-late March. Adaptable to flexible schedules
- Reliable transportation in all weather conditions
- Enthusiastic, friendly and able to interact with both staff and resort guests of all ages
- English language competency; reading, writing and speaking. Other language skills are useful
- Prior involvement with winter recreation useful, but not required
Rentals
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JOB SUMMARY:
Mohawk Mountain is currently recruiting for Workshop Technicians. Workshop Techs will be trained and certified to identify and set bindings from our list of indemnified bindings for Daily, Seasonal and Retail equipment. Workshop Techs will be trained to use our in-house computer system for work orders, customer accounts, equipment testing records and more. Workshop Techs will also be trained to mount, maintain, service and repair ski and snowboard bindings. Workshop Techs will be trained to hand and machine tune/maintain, ski and snowboard, edges and bases. Use of common hand tools (files, hammer/mallet, screwdrivers, etc) and less common hand tools (iron, rasps, scrappers, etc) will be used on a daily basis for tuning, repairing and maintaining equipment. Use of power tools (drills, scraper sharpener, base welder, etc) and machinery (stone/base grinder, edger, waxer, etc) will also be used on a daily basis for tuning, repairing and maintaining equipment.. Experienced at identifying & resolving issues with equipment.
Assisting guests with Workshop related tasks is the primary responsibility of Workshop Techs, but helping guests with “Boot Only” rentals is their responsibility as well. Being the most knowledgeable and proficient ski technicians, Workshop Techs will also be working in the Tech Shop, as needed, depending on staffing and customer needs.
In addition, and/or as needed or directed by the Manager: snow/ice removal, light replacement, vacuuming, trash removal, lodge table arrangement, and clean up. Restock brochures and collateral materials. Follow telephone procedure and operation. Customer service for questions, and directions. Train additional employees as needed. Any and all work directed by the Rental Department Manager and/or Supervisors.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provides communication with other staff, customers and Rentals Department Manager
- Must attend all training sessions and use the information to properly tune, mount and repair customer’s equipment
- Use in-house software (Intouch) to track and maintain records of the work order status, binding records, etc.
- Use machinery and tools made by Wintersteiger, etc.
- Tune, service, maintain and repair: daily and seasonal rental equipment and guest/customer equipment
- Assist guests with boot only rentals, and as needed in the Tech Shop
- Maintain all machinery and equipment used in the Workshop along with help diagnose and repair issues with machinery and equipment.
- Able to provide information on hard goods. (boots, skis, etc.)
- Give information about Mohawk Mountain and where to direct guests for more information
- Able to follow through on assigned projects and directions given by Manager and/or Supervisor
- Other duties as assigned
POSITION REQUIREMENTS:
- Must be at least 18 years of age
- Ideal candidates will be enthusiastic, friendly individuals who can interact comfortably with resort guests of all ages
- Communication skills: Talking on the phone, interacting with staff and guests, emailing, taking/leaving messages, etc.
- Ability to use a computer efficiently
- Use and be confident with machinery
- Has the aptitude to learn and retain new skills and trades
- Be able to read, write, type and speak English
- Preform simple arithmetic (add, subtract, multiply and divide)
- Have neat and legible handwriting
Days, nights and weekend hours are available.
SPECIAL CONSIDERATIONS:
- The ability to work holidays and weekends is a must!
- Must be available October through March
- Experience skiing and/or snowboarding is valuable, but not required
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JOB SUMMARY:
Mohawk Mountain is currently recruiting for Expediters in the Rental Shop. Expediters provide an incredibly valuable service to Mohawk Mountain guests, by professionally and competently fitting them in equipment while simultaneously welcoming them, and providing them with information and service to guarantee an excellent experience.
Expediters will fit ski and snowboard boots from our Retail, Season Rental and Daily equipment for each customer; fit each customer with poles from our Daily Equipment, and fit each customer who has requested and paid for helmets from our Daily Equipment. Familiarity with the location and description of each level of equipment will be expected and each Rental Expediter will be trained to successfully fit our customers.
In addition, or as needed or directed by Manager and/or Supervisor: snow/ice removal, light replacement, vacuuming, trash removal, lodge table arrangement, and clean up. Restock brochures and collateral materials. Follow telephone procedure and operation. Customer service for questions, and directions. Train additional employees as needed. Any and all work directed by the Rental/Retail Manager and/or Shop Floor Supervisor.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provides communication with other staff, customers and Rental/Retail manager
- Able to fit customers with ski or snowboard boots, helmets and poles correctly
- Give information about the Mountain and where to direct Customers for more information
- Able to follow through on assigned projects and directions given by Manager and/or Supervisor
- Other duties as assigned
POSITION REQUIREMENTS:
- Must be at least 16 years of age
- Ideal candidates will be enthusiastic, friendly individuals who can interact comfortably with resort guests of all ages
- Be able to read, write and speak English
- Perform simple arithmetic (add, subtract, multiply and divide)
- Have neat and legible handwriting
SPECIAL CONSIDERATIONS:
- The ability to work holidays and weekends
- Must be available October to March
- Experience skiing and/or snowboarding is valuable, but not required
Days, night and weekend shifts are available
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JOB SUMMARY:
Mohawk Mountain is currently recruiting for Ski Techs in the Rental Shop. Ski Technicians are trained and certified to identify and set bindings from our list of major manufacturers for our Daily, Seasonal Lease and select Retail equipment offerings. Each Ski Tech will be trained to use our in-house computer programs designed to aid in the setting of each customer’s equipment. Ski Techs are expected to be certified in our major brands, set equipment and dispatch the equipment with the proper warnings and instructions. Ski Techs are expected to aid in the fitting of boots when necessary, and the selection of Season Lease skis and snowboards.
In addition, or as needed or directed by Manager/Supervisor: snow/ice removal, light replacement, vacuuming, trash removal, lodge table arrangement, and clean up. Restock brochures and collateral materials. Follow telephone procedure and operation. Customer service for questions, and directions. Train additional employees as needed. Any and all work directed by the shift supervisor/rental manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provides communication with other staff, customers and Rental/Retail manager
- Able to go to all training sessions and use the information to properly size and fit customer’s skis and snowboards
- Able to fit customer’s ski or snowboard boots, helmets and poles when needed
- Give information about Mohawk Mountain and where to direct Customers for more information
- Able to follow through on assigned projects and directions given by Manager and/or Supervisor
- Other duties as assigned
POSITION REQUIREMENTS:
- Must be at least 18 years of age
- Ideal candidates will be enthusiastic, friendly individuals who can interact comfortably with resort guests of all ages
- Be able to read, write and speak English
- Perform simple arithmetic (add, subtract, multiply and divide)
- Have neat and legible handwriting
SPECIAL CONSIDERATIONS:
- The ability to work holidays and weekend
- Must be available October to March
- Experience skiing and/or snowboarding is valuable, but not required
Days, night and weekend shifts are available
Kitchen
APPLY HERE TO BECOME PART OF OUR SEASONAL TEAM
JOB SUMMARY:
Food Servers will be the front line of customer service for the department, ensuring customer satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Greet customers as they approach and inquire about their needs/day
- Relay sandwich orders to cook
- Serve soup/hot beverages
- Keep soup station clean and tidy
- Restock paper goods as needed
- Ensure product is displayed in a safe and inviting manner
- Complete any other duties assigned
POSITION REQUIREMENTS:
- Must be 16 years of age, 18 years of age to operate certain equipment
- Must have basic math skills
- Must be able follow a series of safety protocols
- Must have reliable transportation
SPECIAL CONSIDERATIONS:
- Must be able to lift at least 25 pounds
- Must be able to communicate effectively with customers
- Must be willing to sometimes work longer than specified shift
- Must accept varied weekly work hours depending on weather, holidays, etc.
- Must be a respectful, safe, team player
APPLY HERE TO JOIN OUR SEASONAL TEAM!
JOB SUMMARY:
Will operate and be responsible for the contents of a computer-based cash register in a cafeteria setting.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Count and sign out a cash drawer at start of shift
- Complete cash/credit/gift card transactions efficiently
- Assess currency/credit cards for signs of fraud
- Greet customers and thank them for their business
- Navigate cash register computer program
- Provide an accurate report of sales/discrepancies at close of shift
- Monitor use of employee discounts
- Complete any other duties assigned
QUALIFICATIONS:
- Must be 16 years of age, 18 years of age to operate certain equipment
- Must have basic math skills
- Must be able to follow a series of safety protocols
- Must have reliable transportation
SPECIAL CONSIDERATIONS:
- Must be able to lift at least 25 pounds
- Must be able to communicate effectively with customers
- Must be willing to sometimes work longer than specified shift
- Must accept varied weekly work hours depending on weather, holidays, etc.
- Must be a respectful, safe, team player
APPLY HERE TO BECOME PART OF OUR SEASONAL TEAM
JOB SUMMARY:
Prepare quality and fresh food, aligned with food safety guidelines and customer requests.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Stock food product at beginning of shift
- Rotate product- first in, first out
- Follow all safety protocol, including but not limited to internal temperature guidelines and sanitization practices
- Consistently clean work area
- Clean grill at end of shift
- Keep warmers stocked and rotated when appropriate
- Complete any other duties assigned
POSITION REQUIREMENTS:
- Must be 16 years of age, 18 years of age to operate certain equipment
- Must have basic math skills
- Must be able follow a series of safety protocols
- Must have reliable transportation
SPECIAL CONSIDERATIONS:
- Must be able to lift at least 25 pounds
- Must be able to communicate effectively with customers
- Must be willing to sometimes work longer than specified shift
- Must accept varied weekly work hours depending on weather, holidays, etc.
- Must be a respectful, safe, team player
APPLY HERE TO BECOME PART OF OUR SEASONAL TEAM
JOB SUMMARY:
Maintain lodge and kitchen to ensure optimal conditions for guests, employees and food safety.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Wash dishes according to sanitation procedures
- Collect and wash trays
- Empty garbage and recycling from inside and outside lodge
- Sweep lodge and bathrooms of major debris
- Maintain toilet paper and paper towels in restrooms
- Restock condiment table
- Uphold bag policy
- Fulfill other duties as assigned
POSITION REQUIREMENTS:
- Must be 16 years of age, 18 years of age to operate certain equipment
- Must have basic math skills
- Must be able follow a series of safety protocols
- Must have reliable transportation
SPECIAL CONSIDERATIONS:
- Must be able to lift at least 25 pounds
- Must be able to communicate effectively with customers
- Must be willing to sometimes work longer than specified shift
- Must accept varied weekly work hours depending on weather, holidays, etc.
- Must be a respectful, safe, team player
EMPLOYEE BENEFITS
SEASON PASS*
YOU WILL RECEIVE A FREE MOHAWK MOUNTAIN SEASON PASS
*MUST MEET MINIMUM HR REQUIREMENT
FRIENDLY TEAMS
EACH DEPARTMENT WORKS TOGETHER AND IS COMPRISED OF FRIENDLY, CAPABLE & EXPERIENCED TEAM MEMBERS
WORKSHOP SERVICES
YOU WILL RECEIVE DISCOUNTS ON OUR TECH SHOP SERVICES, SO YOUR GEAR IS READY FOR THE SEASON
YOU ARE ELIGIBLE FOR DISCOUNTS ON OUR GEAR & APPAREL IN THE MMS OUTFITTERS RETAIL SHOP
fOOD & bEVERAGE
EACH EMPLOYEE IS EXTENDED A MEAL CARD WHICH PROVIDES YOU WITH DISCOUNTED MEAL OPTIONS
FRIENDS & FAMILY
WE OFFER DISCOUNTS THAT, IF A MINIMUM REQUIRMENT IS MET, CAN BE EXTENDED TO FRIENDS & FAMILY
*ALL DISCOUNTS ARE DEPENDANT UPON NUMBER OF HOURS WORKED AND YOUR GOOD STANDING WITH MOHAWK MOUNTAIN.
